Shipping Policy
Effective Date: January 6, 2025
Contact: (518) 885-8255
Address: 309 Greenfield Ave, Ballston Spa, New York
Email: info@justhuw.com
Website: justhuw.com
1. Shipping Methods and Options
a) Domestic Shipping (United States):
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Priority Shipping: Next business day delivery for eligible locations.
b) International Shipping:
- International shipping times vary depending on the destination country.
- Options may include standard, expedited, or express shipping based on the location and courier service available.
2. Shipping Costs
a) Shipping costs are calculated based on the shipping method selected, the destination, and the total order value.
b) The shipping fee will be clearly displayed at checkout before you complete your purchase.
3. Order Processing Time
a) All orders are processed within 1-2 business days from the date of order confirmation.
b) Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Timeframes
a) Delivery times are estimates and commence from the date of dispatch. JustHuw is not responsible for any delays due to external factors such as customs processing, adverse weather, or courier delays.
b) The estimated delivery times are as follows:
- United States: 5-7 business days (Standard), 2-3 business days (Expedited), Next day (Priority)
- International: Varies based on the destination country and chosen shipping method.
5. Shipping Restrictions
a) JustHuw ships to most countries worldwide. However, there may be certain restrictions or limitations on shipping to specific locations.
b) We do not ship to P.O. Boxes or military addresses (APO/FPO).
6. Tracking Your Order
a) Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
b) You can track your order status at any time using the tracking link provided in the email.
7. Duties and Taxes
a) International customers may be responsible for duties, taxes, and import fees, which are not included in the order total or shipping fee.
b) These charges are the responsibility of the customer and are collected by the shipping carrier upon delivery.
8. Lost or Damaged Shipments
a) If your order is lost or damaged during shipping, please contact our customer service team immediately at info@justhuw.com or call (518) 885-8255.
b) We will work with you to resolve the issue by providing a replacement or refund, subject to eligibility.
9. Changes to Shipping Policy
a) JustHuw reserves the right to modify or update this Shipping Policy at any time.
b) Any changes will be posted on our website, and continued use of our services constitutes your acceptance of the updated policy.
For further questions regarding shipping, please contact us at info@justhuw.com or call (518) 885-8255.
Visit us at justhuw.com.